CommerceTelecommunications

Powering the Future of Connected Commerce

We created an omnichannel experience that ensures seamless continuity across multiple touchpoints, supported by a scalable architecture designed to meet evolving business needs.

Challenge

Transform the online sales of a telecom leader into a seamless experience between digital channels and physical retail.

Solution

Digitouch co-designed with the client an omnichannel e-commerce platform based on Service Design, integrated with the client’s apps and retail store network.

Used Technologies

Sketch

Figma

Magento / Adobe Commerce

API REST

Atomic Design

WCAG 2.1

Transforming Retail Into Seamless Commerce

A project that enabled us to modernize the brand’s digital ecosystem, improving scalability and strengthening its ability to support business evolution.

Customer Understanding

Through a user-centric approach, we transformed the B2B digital experience into a more consistent, evolving ecosystem capable of supporting business growth.

Ready to build your omnichannel platform?

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