Data & AI Enabler for Business Growth

We leverage data, AI-based solutions, and ecommerce platforms to drive business growth.

We connect technology, creativity, and media to transform digital signals into meaningful relationships and measurable results.

We empower businesses to unlock the value of data and artificial intelligence through scalable, AI-driven platforms, generating growth, efficiency, and measurable results.

We build platforms that integrate data, technology, and customer experience to drive sales and bridge the gap between physical and digital retail.

Our Numbers

400+

Clients

A renewed trust that confirms the effectiveness of our approach.

Offices

A strong nationwide presence, ensuring consistent support for our clients throughout Italy.

Group Companies

350

Employees

Growth and innovation: we invest in talent that drives evolution.

2015

Listed on Euronext Growth Milan (EGM)

An important milestone made possible by continuous investment in expertise and innovation.

Expertise

001

Finance & Insurance

We transform regulatory complexity and data into seamless, accessible digital experiences that strengthen customer relationships.

002

Retail

We empower retail brands to create omnichannel experiences that seamlessly connect people, products, and business performance.

003

Services

We develop strategies and solutions for service-based businesses to strengthen relationships, enhance reputation and drive business growth.

004

Public Administration

We support Public Administration in its digital transformation and communication initiatives, helping deliver better services for citizens.

005

Technology Media & Telecommunications

We turn innovation, data and connectivity into tangible opportunities that drive growth, performance, and competitiveness

006

Energy & Utilities

We support the transition to more efficient and sustainable models, aligned with the evolving needs of people and local communities.

007

Fashion & Luxury

We help brands create distinctive experiences that turn emerging trends into strategic value and competitive positioning.

Omnichannel E-commerce Platform

Digitouch co-designed with the client an omnichannel e-commerce platform based on Service Design, integrated with the client’s apps and retail store network.

Content & AdTech Strategy

Digitouch developed an integrated Content Marketing and AdTech strategy for CoopVoce, spanning from a branded platform to TV commercials, as well as audience profiling through Zeotap and activation on Meta using lookalike audiences and audience expansion.

Data platform, Advanced analytics & AI accellerator

Digitouch evolved the data platform by centralizing and certifying enterprise data. By leveraging ML and generative AI solutions, it developed an advanced analytics solution for Customer Value Management and optimized sales processes through agentic solutions.

Integrated Solution

High-performance replatforming

Digitouch led an end-to-end migration from Magento 1.9 to Magento 2.4, including a custom front-end, module porting, and ERP integrations via REST APIs

Loyalty & Promotional Engagement

Digitouch is Plenitude’s end-to-end partner for promotional campaigns and omnichannel activations, covering everything from the administrative and legal management of contests to phygital field marketing across retail locations.

Data & Analytics, AI for operations

Digitouch modernized on-premise analytics platforms using cloud-native solutions and AI accelerators for reverse engineering. It also enabled the use of agentic orchestration solutions for operations and ITSM processes, implementing an MCP layer.ITSM realizzando un layer MCP.

More case studies

Design System per la PA
Digitouch designed a modular Design System with an AGID-compliant Pattern Library and re-engineered the Umbraco CMS using an Atomic Design approach to provide editors with scalable, accessible, and fast tools.
Touchpoint B2B & Enterprise
Digitouch applied a continuous approach based on User Research, Design Thinking, Co-Design, and front-end development to redesign the experience of business customers choosing TIM.
IT wallet e request to pay
The solutions implemented within the IT Wallet project are primarily based on native mobile development techniques, aimed at ensuring high performance, security, and an optimized user experience across different devices.